How to reduce churn & increase usage

3 Strategies for engaging & retaining customers

Tyler Pleiss
June 08, 2025

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Didn’t we just go through this five years ago?

Uncertainty in the market.

Budgets tightening.

Disengaged customers.

It’s like we’re in a time loop, but here we are again.

Retaining and engaging your customers is top of mind for every executive.

And it should be for you too. If you’re not already focused on it then it’s probably time to change your mindset and protect that revenue.

Which is why I’m excited to launch my guide to help you do just that.

How to Reduce Churn & Increase Usage with an Account-Based GTM Strategy is here to download.

In this guide I walk through three strategies you can use today to start collaborating cross-functionally to engage your at-risk customers, improve usage and most importantly, prevent churn.

	How to Reduce Churn & Increase Usage with an ABGTM Strategy.pdf34.26 MB • PDF File

🚨 Now Accessible: The Account-Based GTM Guides 🚨

Head to ABM Tactics and log into your account to access the guides.

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Author: Tyler Pleiss